Buying a vehicle is one of the biggest investments you make in your life and you want that experience to be one that’s easy to navigate and enjoy. In the past it was hard to gauge how dealers handled the deal and what made sense for them to sell you a vehicle, but for the past thirty years JD Power has compiled a score that is called the Sales Satisfaction Index Study which measures your satisfaction with a dealership based upon specific factors to help understand why you buy your car from on dealership or another.
